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Official Verification Channel
Use Matrixport Verify to confirm if a source, including website links, email addresses, phone numbers, WeChat IDs, Twitter accounts, or Telegram IDs, is an official representation of Matrixport.（Please copy and paste instead of typing.）

Personal accounts of current or former employees and partners do not represent Matrixport officially.
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Security and Knowledge Sharing
To prevent fraud, never share account information through unofficial channels. For any questions, contact customer service directly. Take 2 minutes to review these essential security principles and ensure your safety:
  • Maintain privacy

    Malicious actors are constantly looking to steal cryptocurrency. Most attacks are broad, targeting those who are easily deceived or not vigilant rather than targeting you specifically. However, if you reveal private information, you become a target.

    To protect yourself:
    Don’t boast about successful trades.
    Keep your account balances confidential.
    Keep your account balances confidential.
    Avoid sharing offline identities and information.
    Use encrypted communication channels.
    Strengthen your security by using strong, unique passwords and enabling 2FA to protect your online accounts.

  • Understanding Phishing Strategies

    Phishing involves impersonating trusted entities to deceive users into revealing sensitive information. To strengthen your security, recognise suspicious URLs and urgent requests. Phishing often uses social engineering, fake emails, and malicious links to extract victim information.

    - How to Spot Phishing:
    - Suspicious URLs.
    - Public email addresses.
    - Urgent or fear-inducing requests.
    - Requests for personal information.
    - Spelling and grammar errors.

    Common Phishing Tactics:
    - Clone Phishing: Duplicates legitimate emails, claiming link errors or expiration.
    - Spear Phishing: Targets specific individuals by gathering personal information, then lures them to malicious sites.
    - Domain Spoofing: Alters DNS records to deceive.
    - Email Scams: These scams mimic legitimate companies or individuals to steal credentials by using fake login pages with malicious scripts.
    - Giveaway Scams: Poses are social media influencers or company leaders who use fake giveaways or other deceptive tactics.

  • False apps

    Download apps only from official stores. Pirated apps lack screening and are more likely to contain cryptojacking scripts.

    Scammers use counterfeit apps to steal information. Protect yourself by verifying app sources, reading reviews, checking developer details, and reviewing download counts.

  • Free Giveaways and Fake Mining Programs

    Illegal mining programs degrade device performance. Fake mining software shows ads but doesn’t mine. Stay alert and avoid these apps.

  • Apps That Alter Cryptocurrency Addresses

    These apps tamper with copied cryptocurrency addresses, replacing them with counterfeit ones. Even if you copy the correct address, attackers can alter it when you paste it.

  • Public WiFi Risks

    Public WiFi is not secure, and precautions are essential before connecting.

    Mobile devices are deeply tied to your digital identity, making them a potential vulnerability. Protect your devices to safeguard against attacks.

  • Verify Information Officially

    Statements from public figures or influencers (KOLs) aren’t always reliable. Always verify information through official Matrixport channels.

For emails:
Please verify if the email address is officially associated with Matrixport.

For Telegram:
Supported Telegram ID formats include @ffff, or t.me/ fffff. Got It

{{isPass?'Input Verified':'Input not verified. It may not represent official Matrixport. Please proceed with caution and interact only with verified Matrixport accounts.'}}

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